MyCCMpro Community

[gpina]

I have registred for MyCCMpro and am trying to get a password to login.

[Master]

gpina,

What's happening here is your email account is filtering our automated email sender into your junk/spam folder. This happens a lot to Yahoo, Gmail, and Hotmail account users.

Just follow these simple steps to get your temporary password emailed to you. This should override the spam guard filter.

1.) Log-in to your email account and add message@myccmpro.com in your contact address book. (You have to log-in to your actual email account and add message@myccmpro.com in the contact address book - adding message@myccmpro.com in your Outlook will not override the spam guard filter)

2.) Your email account will whitelist the email address of message@myccmpro.com from the spam filter.

3.) Log out from your email account.

4.) After you log out from your email account, go to http://www.myccmpro.com/forgot_password.php

5.) Enter the registered email address in the entry field located at http://www.myccmpro.com/forgot_password.php and then click the Submit button.

6.) Wait about 2-3 minutes and you should get a temporary password.

7.) Once you are in the MyCCMpro system, click USER CP located in the navigation tools and Change Password.

Let me know if you need further assistance.

Kind Regards,
MyCCMpro Support

[gpina]

I have followed your instructions and it still did not work. Please let me know if there is something different I can do.

I am using an e-mail account that I purchased from Go Daddy.

[Master]

[gpina]

I typed it in manually and it did not work, then I copied and pasted from your post.

I am using an e-mail that I purchased from Go Daddy. Don't know if that makes a difference.

[Master]

[Master]

[gpina]

I use my e-mail through outlook, so it shouldn't be the Go Daddy site. Is there something else?

[Master]

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